Privacy Policy
RamX Digital (RamX Web Solutions Ltd) is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information with the same precision we apply to our engineering.
01. What We Collect
Information You Provide
- → Contact details (name, email, phone, website URL) from forms
- → Business information shared during consultations
- → Direct email correspondence and project briefs
Collected Automatically
- → Usage data (pages visited, time on site, interactions)
- → Device information (IP address, browser type, OS)
- → Referral sources and navigation paths
02. How We Use Your Information
- → To respond to enquiries and deliver agreed-upon services
- → To send requested audits, technical reports, and proposals
- → To communicate about ongoing project milestones
- → To improve website performance and user experience
- → To comply with legal obligations and regulatory requirements
Our Promise: We will never sell your personal information to third parties. Your data is used solely for the purpose of conducting business with RamX Digital (RamX Web Solutions Ltd).
03. Legal Basis (GDPR)
Consent
Processing happens when you explicitly submit a form or request information.
Contract
Processing necessary to deliver the services or audits you have purchased.
Legitimate Interests
To improve our services, prevent fraud, and respond to general enquiries.
04. Data Retention
| Data Type | Retention Period |
|---|---|
| Enquiry Data | 2 years from last contact |
| Client Project Data | 6 years after contract termination |
| Analytics Data | 26 months |
05. Your Rights Under UK GDPR
Access
Request a copy of the personal data we hold about you.
Rectification
Correct any inaccurate or incomplete personal data.
Erasure
Request deletion of your data ("Right to be Forgotten").
Restrict
Request to limit how we use your personal data.
Portability
Receive your data in a structured, portable format.
Object
Object to the processing of your data for specific purposes.
Cookies
We use essential cookies for site functionality and analytics cookies (Google Analytics) to understand usage patterns. You can control or delete cookies via your browser settings at any time.
Third-Party Services
We utilize trusted third-party providers including Google Analytics for metrics, secure form providers for communication, and cloud hosting services. Each provider operates under their own privacy policy.
Data Security
We implement appropriate technical and organisational measures—including SSL encryption, secure access controls, and regular audits—to protect your data against unauthorised access, alteration, disclosure, or destruction.
Questions?
If you have any questions regarding this policy, please contact us at cisco@ramxdigital.com
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your rights have been violated.